All of this is will be in the fine print of your service agreement, but we’re big fans of being informed consumers, so we’ll give you the most important details now:
Every project is scheduled first-come, first-serve. The amount of time it will take to finish your project will vary depending on what’s ahead of you in line – typically, your completion date will be anywhere from 2 weeks to 2 months.
For all book editing services, we accept manuscripts as a .doc (or .docx) file or as a link to a Google Doc. For proofreading and editorial assessments, we will also accept a .pdf file. For proofreading only, you can mail us a printed galley for an additional shipping fee. We will return your edited manuscript in the same format that you send it.
Editorial assessments must be paid in full upfront. Line editing and proofreading will be invoiced for 50% of the total cost upfront with the balance due upon completion. Any additional fees (such as an adjusted word count, expedited service, or shipping) will be added to your final invoice. Your project must be paid in full before your edits will be returned to you. If you don’t pay your final invoice within 7 days, you’ll be subject to late fees.
More questions? Contact firstname.lastname@example.org or check the FAQ.